FA · 002 / Our services
Our services
Five disciplines, one address — from first conversation to the key handover.
06 Disziplinen · Inhouse · Mainaschaff
01 / 06
Financing
We arrange financing through several partner banks and leasing companies — you give us the basics, we deliver the right offer within 24 hours.
- Several partner banks — one request
- Up to 84 months term
- Balloon or annuity scheme
- Instant decision typically within 24 h
Plate 01 · Finanzierung
5 Banken
02 / 06
Detailing
Every vehicle passes through a multi-step preparation process in our in-house detailing center before handover — inside and out.
Inbound check
Vehicle check by checklist: interior, paint, wheels, equipment and functions.
Interior cleaning
Steam clean, leather care, odour neutralisation, UV disinfection.
Exterior detailing
Polish, paint care, wheel refurb, optional ceramic coating.
Final sign-off
Final inspection against a checklist. Only then do keys go to the customer.
Available on request
03 / 06
Registration
Registration, short-term, export and customs plates — we take the trip to the authorities.
What we need from you
- 01 ID card or passport
- 02 Insurance eVB number
- 03 SEPA mandate for vehicle tax
- 04 Power of attorney (we provide it)
What you get from us
- Registered vehicle, plates fitted
- Registration documents I & II
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Handover
Key handover is not an admin task. It is the moment.
- Personal walk-through of every feature
- Espresso on the house
"We are done when you are smiling."
05 / 06
Export (EU & non-EU)
EU or third country — we know the paperwork. From COC to EUR.1.
06 / 06
Financing calculator
Calculate your indicative rate — no commitment.
Non-binding example. Actual conditions depend on credit assessment. Non-binding illustrative calculation, not an offer. The borrowing rate is derived from the effective annual rate entered; the total amount excludes the down payment, which is shown separately.
Monthly payment
M · % Fixed borrowing rate p.a. · % Effective annual rate
- Down payment (€)
- Net loan amount
- Total cost (costs included: interest)
- Total amount
Representative example per § 17 PAngV
| Fixed borrowing rate p.a. | 5.83 % |
| Net loan amount | 20,000 € |
| Effective annual rate | 5.99 % |
| Total cost (costs included: interest) | 3,104.62 € |
| Term | 60 months |
| Monthly payment | 59 × 385.08 €, final payment 384.90 € |
| Total amount | 23,104.62 € + 5,000 € down payment |
| Cash price | 25,000 € |
| Down payment | 5,000 € |
FA Automobile GmbH & Co. KG arranges financing as a credit intermediary and is not the lender. Lender: Santander Consumer Bank AG, Santander-Platz 1, 41061 Mönchengladbach, Germany.
Service flat rates
What costs what?
Transparent, tiered, no hidden fees.
| Service | Included | Price |
|---|---|---|
| Export declaration | incl. EUR-1 (if needed), incl. customs presentation | 100 € |
| COC paper | EC Certificate of Conformity, depending on manufacturer | ab 250 € |
| Short-term plate | 5 days, incl. insurance and paperwork | 150 € |
| Customs plate 15 days | incl. insurance, presentation, vehicle tax | 350 € |
| Customs plate 30 days | incl. insurance, presentation, vehicle tax | 450 € |
| DHL fees | Shipping of the vehicle documents via DHL | 80 € |
Customs experience since 2003
Trust
What sets us apart
Customs expertise
Non-EU export since 2003 — over 23 years of customs experience.
Warranty partner
Optional CG Car-Garantie used-car warranty. On request and where possible: factory warranty extension for a fee.
FAQ
Before you call
01
How long until I get a financing decision?
How long until I get a financing decision?
Typically within 24 hours. With complete paperwork, often same day.
02
What down payment do you recommend?
What down payment do you recommend?
10–20 % lowers rate and interest, but is not mandatory.
03
Can I trade in my current car?
Can I trade in my current car?
Yes. We prepare a fair purchase offer — free of charge, no commitment.
04
Do you offer leasing?
Do you offer leasing?
Yes — kilometre or residual-value leasing via our partner banks.
05
Do you handle vehicle transfers abroad?
Do you handle vehicle transfers abroad?
No – we only arrange transfers within Germany, for a fee.
06
Is there a warranty on used cars?
Is there a warranty on used cars?
For consumers, statutory liability for defects applies for 2 years; for used cars it may be shortened to 1 year only by an express, separate agreement in the purchase contract. A guarantee applies in addition and does not affect your statutory rights. For business customers, the purchase contract applies. Optional: extended CG Car-Garantie warranty up to 24 months.
07
Can I combine trade-in with financing?
Can I combine trade-in with financing?
Absolutely. The trade-in value goes against the down payment.
08
Which languages do you speak?
Which languages do you speak?
German, English, French, Russian, Ukrainian, Hungarian, Romanian & Kurdish.